This page explains how Jayanai collects your personal data, why it is used, and how it is kept secure — all in plain language. We believe transparency is the foundation of trust.
A quick overview of the key steps Jayanai has taken to protect user data
Every data transfer on Jayanai is protected by 256-bit SSL encryption for as long as you are on the platform — as secure as your bank.
Bank-grade securityJayanai never sells your personal data to third parties. No information is shared with advertisers or data brokers.
Third-party prohibitionBKash, Nagad, and Rocket PIN and transaction details are never stored on Jayanai's servers. All payment processing is handled directly by the payment gateway.
PCI-DSS compliant gatewayJayanai collects only the data that is genuinely necessary to provide its services. Collecting unnecessary data goes against our policy.
Data minimisationJayanai's security systems are regularly audited by independent third-party experts. Any vulnerabilities found are addressed immediately.
Annual security reviewJayanai users can view, correct, or request deletion of their data at any time. This right applies equally to all users.
User rightsThis privacy policy applies to all services on the Jayanai (jayanai.best) platform. By using the platform, you are considered to have accepted this policy. For any questions, contact us at support@jayanai.best.
Jayanai believes your personal data belongs to you. We only collect what is genuinely needed to provide you with a great experience, and we store it with the utmost care.
Millions of people across Bangladesh use Jayanai. Keeping every piece of their data secure is one of our most important responsibilities. This Privacy Policy explains in plain language what we know about you, how we use that information, and the steps we take to protect it.
This policy is built on international data protection standards (core principles of GDPR), even though Jayanai primarily serves users in Bangladesh.
Jayanai collects information about you in several ways. A full breakdown by category is provided below.
Jayanai never collects or stores your bKash/Nagad PIN, bank password, or full payment card details. All sensitive payment information is handled directly by the payment gateway.
Jayanai uses your information only for specific, defined purposes — never for anything beyond that or without your permission.
Jayanai never shares your data with third parties for advertising purposes. Internal analytics may be used to improve our platform, but that information never leaves our systems.
Jayanai shares your data only in very limited circumstances and only with trusted parties — for operational purposes, not commercial ones.
All third parties that Jayanai works with are required to follow equally strict privacy standards. They are contractually prohibited from using your data for any other purpose.
The Jayanai website uses cookies — small files stored in your browser that help improve your experience on the site.
You can disable non-essential cookies in your browser settings, though some features may not work as expected. Jayanai does not use third-party advertising cookies.
Jayanai does not retain your data indefinitely. Each category of data has a defined retention period.
Once the retention period ends, data is securely deleted or anonymised. Jayanai's security team monitors this process on a regular basis.
As a Jayanai user, you have several rights over your own data. Contact support to exercise any of these rights.
You can find out exactly what information we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request that your data be deleted, subject to certain conditions.
You can restrict how your information is used for specific purposes.
You can request a copy of your data in a standard portable format.
You can object to your data being used for specific purposes.
Jayanai protects your data with multiple layers of security — not just a single tool. Every layer works together to keep your information safe.
In the event of a data breach, Jayanai will notify affected users within the legally required timeframe and take prompt action to minimise any harm.
Jayanai's services are strictly for individuals aged 18 and above. We do not knowingly collect any data from minors.
If you suspect your child is using Jayanai, contact us right away. We will investigate, close the account, and arrange a full refund of any remaining balance.
As Jayanai's business and regulatory environment evolves, this privacy policy may be updated from time to time. For significant changes, you will be notified in advance via your registered mobile number or in-app notification.
You can check the "Last updated" date at the top of this page to see whether any changes have been made. Continued use of Jayanai after an update constitutes acceptance of the revised policy.
For any privacy-related questions, data access requests, or complaints, please contact Jayanai directly.
Jayanai respects your data rights. We take every data-related request seriously and work to resolve it promptly. Your trust is our most valuable asset.
Common questions about privacy and account management
Your data is completely safe with Jayanai. Join millions of trusted users across Bangladesh and enjoy the platform with total peace of mind.
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